Information and support
Self-exclusion and independent support in Luxembourg
Gambling can lead to addiction. This page gives neutral information about self-exclusion and local support services; it does not encourage gambling. If you are concerned, you do not have to deal with it alone.
What does self-exclusion mean?
Self-exclusion is intended to interrupt access to a gambling account or offer. Availability, duration, effect and any option to reverse it vary by provider and jurisdiction. We have not independently verified the tools of the provider presented on the homepage. Exclusion from one provider does not automatically mean a nationwide exclusion.
If you are considering exclusion
Contact an independent counselling service if gambling is affecting you or someone close to you. Do not rely only on a gambling provider’s customer support. Do not try to recover losses by continuing to gamble. Get information about account exclusions and their effects without pressure or urgency.
Support in Luxembourg
You can contact independent local services:
- ZEV – Zenter fir exzessiivt Verhalen a Verhalenssucht: ZEV website
- SOS Détresse: 454545.lu
- Police Grand-Ducale – addiction support services: view the official directory